Building Better Council Websites

See how your council homepage benchmarks against others in our National Council Benchmarking report.

To better understand the digital landscape of Australian local government, we assessed the website Homepages of all Australian councils against the following 10 criteria relating to discoverability of key content, navigation best practices and compliance:

  1. Quicklinks / Most popular pages
  2. Employment / Jobs Information
  3. Contact Information
  4. Search
  5. Live Support
  6. Social Media
  7. Central Navigation
  8. Mobile Readiness
  9. SEO
  10. Accessibility

Click here to download a digital copy of the report and visit our website to see how your council graded on each criteria, get a personalised report and compare your results to other councils.