To better understand what users are seeking from council websites, we've analysed the usage patterns of 47 Australian local government websites, and summarised our findings in our Top Tasks 2014 report.
See how your council homepage benchmarks against others in our National Council Benchmarking report.
Discover the most popular tasks and information users were seeking on Australian council websites in 2013.
For most people, using the web is an activity taken for granted. For people who suffer from disabilities however, the Internet can sometimes be an inhospitable place.
Making web accessible content is not all down to technology and coding fixes. While the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) are your ultimate source for all things accessibility our poster will get you on the way.
How Council solved its complex delegation management challenges